Case Studies

Less is more: significant reduction of printouts

If today 37 documents are printed in the standard case, but in the future only 1 document has to be printed, this is almost argument enough for the introduction of a new system. However, this goes hand in hand with a whole series of other advantages that result in a correspondingly positive customer experience. In this way, basic contracts can be reduced from around 17 to 3 pages. The relevant documents are all made available via tablet PC and also displayed in e-banking. Above all, however, the customer only has to submit one signature on the tablet PC during the entire process – compared to 7 signatures that have usually been required to date.